Recalculating commissions

SplitRun recalculates commissions for you — you rarely press a "calculate" button. What matters is knowing when a recalculation is happening and waiting for it to finish before you treat the numbers as final.

What triggers a recalculation

Anything that could change a payout, including:

• Uploading a report (new profit data for a period)
• Assigning / unassigning an agent to a merchant
• Adding or changing a commission agreement (rate, base, effective/expiry date)
• Adding, editing, or reordering a deduction, or changing a vendor split
• Adding an override
• Adding a new agent who is then assigned
• A rate's effective date passing

The "recalculate from which period?" prompt

When you change configuration that affects history (a rate, a deduction, a split), SplitRun asks which period to recalculate from. Pick the earliest month the change should affect — for a rate effective January, recalculate from January. It then reruns every month from there forward in the background.

Locked and published months

• Locked months are never recalculated. Their numbers are frozen until you unlock them.
• Published months that are open recalculate like any other. Agents keep seeing the statement they were sent until you republish. When a recalculation changes a published month, a message names it with a link, so you can republish when you are ready.

Knowing it's done

• The dashboard shows a last-calculated indicator ("Last calculated [date] at [time]").
• After a change you'll typically see a brief background-recalc notice; larger changes take a little longer.
• Wait for it to settle before pulling final reports or locking a period — otherwise a report could capture mid-calculation numbers.

Good practice

• Make all your changes for a period first, then let it recalculate once, rather than pulling reports between each edit.
• If a number looks stale, give the recalculation a moment; if it still looks wrong, see My numbers look wrong.