Privacy Policy
Privacy Policy
This Privacy Policy explains how Deliquio CA Inc. d/b/a SplitRun ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information in connection with our website, application, and services (collectively, the "Service").
1. Information We Collect
We collect information in several ways:
Account Information
When you create a SplitRun account, we collect your name, email address, company name, job title, and password. We may also collect phone number and other contact details you voluntarily provide.
Organization Data
To provide our commission intelligence services, we collect data about your organization, including company structure, team members, roles, and organizational hierarchy information you input into the Service.
Compensation and Revenue Data
You upload compensation plans, commission structures, revenue data, and related financial information to analyze commission intelligence. This data is processed according to your uploaded documents and configurations.
Usage Data
We automatically collect information about how you interact with our Service, including feature usage, login activity, time spent, actions performed, and device information. This helps us understand usage patterns and improve our platform.
Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, though some features may require them.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Operation: To provide, maintain, and improve the SplitRun platform and deliver the features you use.
- Billing and Payments: To process payments, manage subscriptions, and send billing-related communications.
- Analytics and Insights: To analyze usage patterns, track feature adoption, and improve our Service.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Security and Compliance: To detect, investigate, and prevent fraudulent activity, security incidents, and policy violations.
- Marketing Communications: To send product updates, feature announcements, and promotional content (which you can opt out of at any time).
- Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds: your consent to our terms and this policy; the necessity to perform our contract with you; our legitimate business interests in operating and improving our Service; and compliance with legal obligations.
4. Data Sharing and Sub-Processors
We do not sell your personal information. However, we share data with carefully selected service providers who process it on our behalf. All sub-processors are located in the United States and are contractually obligated to protect your data according to this policy.
| Sub-Processor | Purpose | Location |
|---|---|---|
| Supabase | Database storage, authentication, and API services | United States |
| Vercel | Application hosting, CDN, and deployment | United States |
| Stripe | Payment processing and subscription management | United States |
| Resend | Email delivery and transactional communications | United States |
We may also disclose information when required by law, to enforce our terms and policies, or to protect the rights, property, and safety of SplitRun, our users, or the public.
5. Data Retention
We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Account information is retained while your account is active. Usage data is typically retained for 12 months. You may request deletion of your data at any time, subject to legal retention requirements.
6. Security Measures
We implement industry-standard security measures including encryption in transit and at rest, secure authentication protocols, regular security audits, and access controls. However, no security system is impenetrable. While we work to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to legal obligations.
- Right to Data Portability: You may request your information in a structured, commonly used format.
- Right to Opt-Out: You may opt out of marketing communications and certain data processing activities.
To exercise any of these rights, contact us at privacy@splitrun.io with details of your request.
8. CCPA Compliance
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights. You have the right to know what personal information is collected, used, and shared; delete personal information; opt-out of the sale or sharing of personal information; and non-discrimination for exercising your rights. SplitRun does not sell personal information to third parties for monetary consideration. To submit a CCPA request, contact privacy@splitrun.io.
9. Children's Privacy
SplitRun is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account.
10. International Data Transfers
SplitRun operates in the United States. All data is collected, processed, and stored exclusively in the United States. If you access our Service from outside the US, you acknowledge and consent to the transfer of your information to the United States.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating the effective date and, where required, by email or prominent notice on our website. Your continued use of the Service following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Privacy Team
Deliquio CA Inc. d/b/a SplitRun
Email: privacy@splitrun.io
Last updated: April 13, 2026