SplitRun vs Fullcast for ISO residuals

Most software aimed at ISOs is a CRM with a residuals module attached. Fullcast and SplitRun are the two exceptions an owner is likely to find: both do residuals and nothing else. That makes them the fairest comparison in the category. It also makes the choice simple, because the two products cover the same ground and differ in how much of the work they take off your desk.

We make SplitRun, so read this knowing which side we are on. Everything here about Fullcast comes from its own website at residuals.fullcast.com, read on September 22, 2026, and we link to it so you can check. If something is out of date, we would rather correct it than argue.

The short version

What both products do

It is worth being clear about the overlap, because it narrows the decision to what actually matters.

• Both start from the processor's file. Fullcast describes importing processor reports with mapping for multiple formats. SplitRun reads the residual and profit reports from Fiserv, Global Payments, TSYS, Elavon, Maverick and Paysafe, and maps new layouts with AI assistance. Neither needs a CRM to run.
• Both apply rules, not formulas. Fullcast lists rule-based split calculations with overrides, and merchant matching to agent hierarchies. SplitRun records each agreement once, with an effective date, and applies splits, shared merchants, overrides and deductions in a fixed order. In both, the logic lives in the system rather than in a spreadsheet cell.
• Both produce agent statements automatically. Fullcast's are described as branded and itemised. SplitRun's are branded PDFs with every merchant, the income type, the agent's earnings and last month beside it.
• Both keep a record. Fullcast logs every rule change, import and approval. SplitRun ties every statement line back to the source report and locks a month once it is published.
• Both come with implementation. Fullcast sells through a demo and then sets the customer up. SplitRun does the same: most offices start with a conversation, and every new office is walked through loading past months, recording agreements and checking the first month against what was actually paid. You can also sign up on your own if you prefer.
• Neither is a CRM. No pipeline, boarding or ticketing in either. If you need those, look at the platforms in ISO residual management software compared.

Why SplitRun is the simpler choice

It is built like modern software

SplitRun was designed recently, for one job, and it shows in how little there is to learn. There are no modules to configure and no training course. You upload the reports the processor sent you, SplitRun reads them, and the month is calculated. When a processor changes a layout or a new one arrives, AI-assisted mapping proposes the columns and you confirm them. Month-end becomes three steps: load, check, publish. The whole routine is in the monthly workflow.

The price is on the website

SplitRun's pricing is on the pricing page: $49, $149 or $299 a month depending on the size of the book, with usage above a plan's limits billed per active agent or merchant. You know the number before the first conversation, and it is the same number for every office of that size.

Fullcast does not publish pricing. That is a normal way to sell software to ISOs, but it means you cannot budget until you have been through a sales process. If you ask for a quote, ask for the first-year total including any setup fee, and compare it with SplitRun's public price for the same book size.

Every agent gets a login, not just a PDF

Fullcast describes branded statements for every agent. Its public site does not describe an agent login.

SplitRun gives every agent a portal as well as a statement. An agent sees their own merchants, their earnings on each, adjustments with reasons, and their history month over month. They do not see commission rates, the house margin or anyone else's numbers. Most of the "why is mine lower" questions an office fields each month are answered by the portal before they are asked. What agents should and should not see is covered in Agent commission transparency.

It tells you what the residuals mean

Fullcast's reporting shows residual income, agent payouts and margin by processor, product and period. That is what most residual tools stop at.

SplitRun goes further, because the calculation is the starting point rather than the product. It flags merchants whose profit has fallen for two consecutive months, shows how much of the book sits in the top few merchants and agents, compares processors on profit per merchant, and lets you test a comp plan change against real past months before you announce it. None of this needs setting up. It is on the dashboard once the months are loaded. The guides on merchant attrition warning signs, portfolio concentration, which processor pays best and comp plan modeling describe each.

Nothing in your office has to change

SplitRun works from the processor files you already receive and the agreements you already have. Your CRM, your boarding process and the way you pay agents stay exactly as they are. There is no migration and nothing to integrate.

What we cannot compare

Fullcast's public pages do not name specific processors, describe an implementation timeline, or state whether it handles more than one currency. We are not going to guess at any of those. Ask them directly, and ask the same of us.

What SplitRun does not do

• No lead management, boarding or ticketing.
• No ACH payouts. SplitRun tells you what each person is owed and produces a payroll summary. Moving the money stays with your bank or payroll provider.
• No processor integrations that pull residuals automatically. SplitRun works from the report files the processor sends you.

Fullcast's public pages do not describe these either.

How to decide

1. Send both your last two months of real processor files. A residual tool should reproduce numbers you already know are right. If it cannot, nothing else about it matters.
2. Ask for the first-year total in writing, including setup. SplitRun's is on the website.
3. Have one agent look at what they would receive. A statement in an inbox, or a login with their history.
4. Ask what happens when a rate changes mid-year, and whether last month's statement can still be reproduced afterwards.
5. Ask what you can see about the book beyond the payout: trends, concentration, which processor makes money.

If the answers to 2, 3 and 5 matter to you, SplitRun is the right choice. If they do not, the two are close, and the test in step 1 should decide.

Frequently asked questions

Is Fullcast a CRM? No. Fullcast's residuals product is described on its site as residual commission operations software for payment ISOs, covering import, allocation, splits, statements and audit. It does not describe pipeline, boarding or support features.

How much does Fullcast cost? Fullcast does not publish pricing for its residuals product. Its site offers a demo and sales contact. We do not know what it costs for a given office and will not estimate it. SplitRun's pricing is public: $49, $149 or $299 a month plus usage above plan limits.

What is the main difference between Fullcast and SplitRun? Scope is similar: both import processor reports, apply splits and overrides, and produce agent statements with an audit trail. SplitRun is the simpler, more modern product. It publishes its pricing, gives every agent a portal login, maps new report layouts with AI assistance, and adds portfolio analytics on top of the calculation.

Does SplitRun have an agent portal? Yes. Each agent has a login showing only their own merchants, statements and history for months the office has published. Commission rates are not shown to agents.

Can I test SplitRun with my own reports before paying? Yes. Implementation starts with your own past months: the processor files are loaded, agreements recorded, and SplitRun's payouts compared with what you actually paid, so the numbers are checked before the first live month.

What other alternatives are there to Fullcast? Full platforms such as NMI Merchant Central (formerly IRIS CRM), ISOhub and Twill include residuals as one module among many. Commissionly is a commission tool with an ISO offering. We describe each in ISO residual management software compared.